Applied AI for mortgage lenders
Put AI to work across your operation, role by role.
Each Silverwork Bot is built around a persona, one role on your team, like your disclosure desk or your QC analyst, and does that whole job. The rest of your team keeps the same handoffs, processes and systems, so there's no change-management project. The automation pays for itself, one closed loan at a time.
Talk to us- 20+ lendersmid-size and large
- 3M+ filesworked by our Bots
- Since 2017working with mortgage lenders
- SOC 2audited
What we do
Persona-based Bots. Each one takes on a whole role, not just a task.
Most AI tools cover one task and leave your team to make them work. A Silverwork Bot is built around a persona instead, a role on your team, with the procedures, the handoffs and the judgment that role needs. It carries the job from start to finish, so your team isn't left feeding it files and finishing what it couldn't.
Together, our Bots lower what it costs to close each loan and shorten the time from application to closing, at every stage of the loan. We set each Bot up to your procedures, then monitor it and fine-tune the configuration until it beats the targets we set together.
What's important now
In a tough market, lenders need lift where it matters most: borrower engagement, conversion and sales productivity.
Mortgage volume is down, and that may be the new normal. Loans are harder to win when every borrower has other lenders competing for their business. That's where LOAi comes in. It gives your loan officers what they need to win more loans in a tighter market.
What you get back
The ROI shows in the files your team doesn't have to touch.
One of the measures we use for a Bot's ROI is its zero-touch rate: the share of files it completes with nobody on your team having to touch them. Each of those files is time and cost your team gets back, and the rate rises as we tune the Bot to your files. The chart below shows the kind of improvement we see after a Bot goes live.
0%: your team works every file
35% after month one
75% by month three
Before
Go-live
Months after go-live
Our persona-based Bots
One Bot for each role in the loan, from first lead to closing and QC.
Select a Bot to see the role it takes on.
What you keep
You stay in control of what the AI does.
Each Bot does its whole job the way your procedures say it should be done. When a file falls outside those procedures, the Bot hands it to your team with everything it found.
Your procedures
Each Bot follows the procedures you set up with us.
Your team
Exceptions go to your team, with the file as it stands.
A full record
A detailed audit log of everything each Bot does.
Adoption reports
Your managers see how much of each job the Bot is completing and where the team still steps in, so they can watch the ROI build.
Trust
Ready for your vendor review.
We've been through lenders' vendor due diligence many times. We know what your security and compliance teams will ask, and we have the answers and documents ready.
Trust & security
- SOC 2 audited
- MISMO FRAME vendor assessment, on request
- Your own dedicated environment, in the US
- Never used to train AI models
- Member of MBA, California MBA, ACUMA and MISMO